How fast is the alarm?
From water hitting the sensor to an alarm leaving the platform takes under 2 minutes for NB-IoT-connected sensors. SMS, email, webhook and ticketing integrations then fan out the alarm to on-call staff.
What's the false-positive rate?
Well below 1 per 1000 sensor-years in production deployments. Condensation, cleaning and spills can all trigger sensors; we tune thresholds and alarm debouncing to your specific risk profile.
How long does the battery last in a water sensor?
Five to seven years in most installations. Sensors are sealed against humidity and rated for placement in basements, plant rooms and under-sink cabinets.
Where should we place water sensors?
Under sinks, next to water heaters, near washing machines and dishwashers, at the low points of plant rooms, under raised floors in data centres and at the ends of runs in plumbed ceilings. See the water-detection module guide for a full matrix.
Can we integrate the alarm into our existing SCADA or NOC?
Yes. The platform publishes to MQTT in real time so alarms can flow directly into Niagara, Desigo, Intel NOCs or bespoke Grafana/Prometheus stacks.
Water alarms: acknowledge from the text message, without logging in anywhere
Can you acknowledge without being a user in the RoomAlyzer Water system?
Yes. The link in the alarm email or text message leads to a public acknowledgement page where you choose a status, write a description and can attach up to three photos. It needs no login, and that is deliberate — the person standing in front of the problem does not always have an account.
What happens if nobody responds to the first stage?
After the delay you have set on the stage, the alarm moves on to the next stage with a different recipient group and, if you want, a different channel. You decide the number of stages and the delays between them yourself.
Why did we not get a text message?
The most common reason is that the stage is set to SMS while the recipient group has no phone numbers. The system then sends by email instead, and a warning appears under the stage. Use Test stage — it shows you recipient by recipient who was reached and who was skipped.
Can different buildings each have their own alarm chain?
Yes. The rule is set per location and covers everything below it, and when an alarm goes off, the rule that applies is the one whose location sits closest. If you have both a rule on the building and one on a particular room, the room's rule is the one that counts.
Do the others find out when I have taken the job?
Yes. When someone takes the job or acknowledges the alarm, the other recipients get an email with the same fact box as the original alarm — but the subject line is not a new water alarm, so it is clear that this is an update and not a new incident.
Water detection: find the leak now, before the damage grows large
How many water sensors does it take?
Fewer than most people think, if they are in the right places. Start where a drip gets expensive: plant rooms, below-ground rooms, under white goods, at the risers and in rooms above something valuable. One sensor in the right place beats five put wherever there happened to be room.
How long does the battery last?
The water detectors are specified for around ten years. Battery level and signal strength are shown in the sensor list, so you can keep an eye on them without walking round to look — and a sensor that stops reporting appears as silent on the dashboard.
What is a silent sensor?
A sensor that has not sent data within the number of hours you have set as the silent threshold. It is not an alarm about water, but a warning that you can no longer rely on it. The cause is usually a flat battery, a sensor that has been moved, or a signal problem.
Can we see the sensors on our own floor plan?
Yes. Floor plans are uploaded under Administration, and the water sensors are placed as dots on them. The floor plan selector lists only the drawings that actually have a Water detector placed on them, with the number of dots beside the name.
Does the system shut the water off when the alarm goes?
No. RoomAlyzer Water registers and raises the alarm — it does not control valves. Automatic shut-off requires a separate installation. What it does give you is a very short time from water contact to message, and that is usually where the biggest share of the damage reduction lies.
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