Threshold alerts: a message when it matters

Phone showing a notification on a desk

Alerts are only useful if they do not turn into noise. See how to set up messages on temperature, humidity and CO2 without drowning in email.

Sound familiar? You have not got time to open a dashboard every morning, but you would like to know if something is wrong with the indoor climate, or if there is water where there should not be, before anyone else spots it.

A notification is a rule that sends you an email or a text message when a sensor crosses a threshold you have set yourself. That sounds simple, and it is — right up until the first week when the meeting room passes 1,200 ppm every single afternoon and your inbox fills with messages about something you already know. So this is just as much about when you should not be told. And that is exactly what our solution Indoor climate in RoomAlyzer Air is set up to help you with.

Indoor climate module in daily use on a screen

The trap everyone falls into the first time

The typical setup looks like this: an alarm on every sensor, on every parameter, at the slightest breach. After three days people filter the messages into a folder they never open, and the system is effectively switched off — except that everyone believes it is working.

The useful setup is the opposite. A few rules, on the rooms where a breach genuinely calls for action, with a sensitivity that sorts out what is only passing. A meeting room that is stuffy for an hour after a big meeting should not send a message. A server room that climbs three degrees should.

That is why the right order in RoomAlyzer is to look at Deviations first. Once you can see how often and for how long a room actually sits outside the band, you also know which threshold and which sensitivity will give you a message you will act on.

Setting up a notification

Notifications live under Indoor climate → Deviations → Notifications, and the same rules can be reached from Preservation — it is one shared list, wherever you create them.

Click Create notification and fill in the panel:

  • Sensor — which room the rule applies to.
  • Parameter — temperature, humidity, CO2 or another measurement the sensor can provide.
  • Threshold — the value that triggers the message.
  • Sensitivity — how persistent the breach has to be before you are told.
  • Language — email and SMS go out in the language you choose, which matters when the recipients are not the same people as the users.
  • Recipients — email addresses, phone numbers or both.

Each rule sits as a card on the page with a toggle, so you can switch a rule off for a period without deleting it. That is useful during refurbishment or a holiday shutdown, when the alarms would otherwise be firing for nothing.

Indoor climate dashboard

Sensitivity is the most important setting

Every parameter moves. CO2 rises and falls with how many people are in the room. Temperature peaks in the afternoon. Humidity follows the weather. If a rule fires on the first reading above the threshold, you will be told about everything that sorts itself out ten minutes later.

Sensitivity is where you decide what counts as a problem. Set it low for the rooms where a brief breach matters — a fridge, a server room, a store. Set it higher for rooms where it only becomes interesting once the condition persists — an office, a classroom, a canteen.

A good rule of thumb: if you would not do anything about the message at 11 pm on a Saturday, the rule needs either a higher sensitivity, a different threshold or fewer recipients.

Alarms that wait for a pattern

Some problems do not show up as a single high reading, but as a condition that builds. For those there is a different kind of alarm in RoomAlyzer Air.

The Bizot fluctuation alert in our preservation module is one example. It does not trigger on a level, but on a swing: the difference between the highest and the lowest humidity within 24 hours. If the swing crosses the threshold — 10 percentage points in the normal band, 5 in the tight one — for a number of consecutive days that you set yourself, you get one message telling you a persistent problem has developed. Not a message every day. It is evaluated automatically each night and sent by email only.

That is the right logic for anything to do with materials rather than people. A wooden sculpture takes no harm from one damp day, but from weeks of large daily swings.

When the message must not be missed

With water, alerting is a discipline of its own, because a leak costs money from the moment it starts. That is why Water detection in RoomAlyzer Water has machinery of its own: recipient groups, escalation rules with stages and delays, its own message templates, and the option to acknowledge straight from the message without logging in. If the first stage goes unanswered, the alarm moves on to the next group.

That kind of escalation is not needed for indoor climate, where a warm room rarely gets worse for waiting until tomorrow. But the principle is worth taking with you: a message is only an alarm if someone is responsible for responding to it.

If you want to see what the pattern looks like before you set the threshold, the deviation analysis is here. If the threshold needs settling first, scenarios and thresholds are here.

Colleagues discussing plans around a meeting table

Frequently asked questions

Do I get SMS or email?
Both are possible, and you choose per rule. Recipients do not have to be users in the system — you can send to a facilities inbox or to an on-call phone. The language is set per rule too, so a German operations partner can get the message in German, even though you may well work in English, Danish or Swedish.
How do I avoid being told the same thing every day?
Adjust the sensitivity so a brief breach does not count, and consider whether the threshold is set right for that particular room. If it is a recurring pattern you already know about — the meeting room after lunch — it is usually not an alarm, but something to solve with ventilation or meeting scheduling.
Can I switch the alarms off for a period?
Yes. Every rule has a toggle that turns it on and off without you losing the setup. That is the right approach during refurbishment, a holiday shutdown or while a plant is out of service — better than deleting the rule and trying to remember it afterwards.
Can I be told about something that is not a single reading?
Yes, for humidity fluctuations. The Bizot fluctuation alert looks at the difference between the highest and the lowest humidity over 24 hours and only responds once the threshold has been crossed for a number of consecutive days. It is sent by email only, and it is intended for collections and materials, not for comfort.
Who should be the recipient?
Whoever can do something. An alarm to a shared inbox with no owner is not really an alarm at all. In practice two recipients often works best: the operations manager who acts, and a shared inbox so the message is not lost while someone is on holiday.

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